Shipping policy
At Ankhx, we aim to provide a reliable and efficient shipping experience for all customers worldwide. Every order is carefully processed and shipped with trusted logistics partners to ensure your items arrive safely and in a timely manner.
Please note that all orders require a processing time of 1-3 business days before shipment. This processing time is separate from the shipping time and is needed for order verification, quality checks, packaging, and handover to the shipping carrier.
We currently offer two shipping methods: Standard Shipping and Express Shipping. Please review the details below to choose the option that best suits your needs.
| Shipping Method | Shipping Time | Shipping Cost |
| Standard Shipping | 7 - 15 days | Orders under $50: $9.99 Orders $50 and above: Free Shipping |
| Express Shipping | 5 - 11 days | $16.99 flat rate |
Standard Shipping is the most economical option and is ideal for customers who are not in a rush to receive their order. Orders that meet or exceed $50 qualify for free standard shipping automatically at checkout, making it a great value option for larger purchases.
Express Shipping is designed for customers who need their items sooner. With a faster delivery window of 5-11 days, this option ensures your order is prioritized for quicker transit and handling.
Once your order has been shipped, you will receive a tracking number via email so you can monitor the delivery progress of your package in real time.
Please ensure that your shipping address is accurate and complete when placing your order. Ankhx is not responsible for delays, lost packages, or failed deliveries caused by incorrect or incomplete address information provided by the customer.
If you need any assistance regarding shipping, tracking, or delivery concerns, our customer service team is here to help. You can contact us anytime at service@ankhx.com. We will respond as quickly as possible to ensure your concerns are addressed.
We appreciate your trust in Ankhx and are committed to delivering a smooth, transparent, and satisfying shopping experience for every customer.